Privacy Policy
PRIVACY POLICY
Alejandría Floral Art | Luxury Florist Miami
Alejandria Flower Art LLC, doing business as Alejandría Floral Art | Luxury Florist Miami (“we,” “us,” or “our”), operates the website https://www.alejandriaflowers.com, our Shopify online store, and our physical retail location at 1516 Ponce de Leon Blvd, Coral Gables, FL 33134.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our services.
By using our website, placing an order, or communicating with us, you agree to this Privacy Policy.
We do not sell, rent, or trade your personal information to third parties.
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1. Information We Collect
Personal Information
We may collect:
* Full name
* Email address
* Phone number
* Billing and shipping address
* Social media handles (if provided)
Payment & Transaction Data
* Payment information (processed via Shopify Payments, Stripe, or PayPal)
* Order history and purchase details
* Delivery instructions
Technical Data
* IP address
* Browser and device information
* Pages visited and time spent
* Cookies and tracking data
Communications
* Emails, WhatsApp messages, phone calls, and inquiries
SMS Consent Data
* Phone number and consent records for SMS marketing
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2. How We Use Your Information
We use your information to:
* Process and deliver orders
* Communicate about orders and services
* Send marketing communications (with consent)
* Send SMS notifications (with consent)
* Process payments securely
* Improve our website and services
* Manage promotions and campaigns
* Comply with legal obligations
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3. SMS Marketing & TCPA Compliance
By providing your phone number, you agree to receive SMS messages from us.
* Message types: order updates, promotions, notifications
* Message frequency varies
* Standard message rates may apply
You can opt out anytime by replying:
* STOP to unsubscribe
* HELP for assistance
We do not share SMS data with third parties.
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4. Email Marketing
We comply with CAN-SPAM laws:
* Clear sender identification
* Honest subject lines
* Unsubscribe option in every email
* Requests processed within 10 business days
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5. Shopify & E-Commerce
Our store is powered by Shopify. Shopify processes:
* Payment data
* Order history
* Browsing behavior
More info: https://www.shopify.com/legal/privacy
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6. Cookies & Tracking
We use cookies to:
* Operate the website
* Analyze traffic
* Improve performance
* Run advertising campaigns
Types of cookies:
* Essential
* Analytics
* Marketing
* Shopify session cookies
You can disable cookies in your browser, but some features may not work.
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7. Third-Party Services
We work with trusted providers:
* Shopify
* Stripe / PayPal
* Klaviyo / GoHighLevel
* Google Analytics
* Meta (Facebook/Instagram Ads)
* Twilio
* Delivery partners
We do NOT sell your data.
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8. California Privacy Rights (CCPA)
California residents may:
* Request access to data
* Request deletion
* Request correction
* Opt out of data sale (we do not sell data)
Contact: alejandriallc.usa@gmail.com
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9. Florida Compliance (FIPA)
We follow Florida data protection laws.
In case of a data breach, affected users will be notified as required.
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10. Your Rights
You can:
* Access your data
* Request corrections
* Request deletion
* Unsubscribe from emails
* Opt out of SMS
Contact us to exercise your rights.
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11. Data Retention
We keep your data only as long as necessary for:
* Orders
* Legal compliance
* Business operations
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12. Data Security
We use:
* SSL encryption
* Secure payment processors
* Restricted data access
No system is 100% secure, but we take strong precautions.
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13. International Users
Your data may be processed in the United States.
By using our services, you agree to this.
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14. Children’s Privacy
We do not collect data from individuals under 16.
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15. Legal Compliance
We comply with:
* TCPA
* CAN-SPAM
* CCPA
* Florida laws
* PCI-DSS
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16. Third-Party Links
We are not responsible for external websites linked from our site.
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17. Changes to This Policy
We may update this policy.
Changes will be posted on this page.
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18. Contact Us
Alejandria Flower Art LLC
d/b/a Alejandría Floral Art | Luxury Florist Miami
1516 Ponce de Leon Blvd, Coral Gables, FL 33134
Email: alejandriallc.usa@gmail.com
Website: https://www.alejandriaflowers.com
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©️ 2026 Alejandria Flower Art LLC. All rights reserved.